Help center | InvestArab
Frequently asked questions, links to the learning hub, contact support, trust overview, and legal policies.
InvestArab is a trading name of Arab Investment Company K.S.C.C. (AIC), which holds a licence from the Capital Markets Authority of Kuwait — licence AP/2016/0001 — covering custody, securities brokerage (not exchange-registered), portfolio management, collective investment schemes, investment advice, investment control and subscription agency. Scope note: the CMA has not licensed virtual-asset services in Kuwait (Circular No. 10 of 2023, 17 July 2023); the digital-asset features therefore sit outside the CMA's virtual-asset perimeter and are not covered by a dedicated virtual-asset licence. Established 2006 (Commercial Registration 117720, capital >USD 50,000,000). AIC states that securities client assets are held 1:1 in segregated custody under CMA Kuwait Book 5. Actual segregation has not been independently attested; this securities licence does not cover custodial crypto wallets. Official register record: CMA Kuwait Public Register.
Regulatory perimeter
InvestArab is a trading name of Arab Investment Company K.S.C.C. (AIC), which holds a licence from the Capital Markets Authority of Kuwait — licence AP/2016/0001 — covering custody, securities brokerage (not exchange-registered), portfolio management, collective investment schemes, investment advice, investment control and subscription agency. Scope note: the CMA has not licensed virtual-asset services in Kuwait (Circular No. 10 of 2023, 17 July 2023); the digital-asset features therefore sit outside the CMA's virtual-asset perimeter and are not covered by a dedicated virtual-asset licence.
Covered by the CMA securities licence
- custody
- securities brokerage (not exchange-registered)
- portfolio management
- CIS management
- investment advice
- investment control
- subscription agency
Not covered by the CMA securities licence
- spot crypto trading (not covered by the CMA securities licence)
- custodial crypto wallets (not covered by the CMA securities licence)
- P2P crypto escrow (not covered by the CMA securities licence)
- AUSD (withdrawn 2026-10-20 — no longer issued or sold)
- precious-metals vault (not covered by the CMA securities licence)
Kuwait CMA Circular No. 10 of 2023 (17 July 2023) prohibits virtual asset activities within Kuwait. The platform operator asserts regional cross-border servicing; however, no cross-border exemption exists under Kuwait CMA rules for virtual assets, and providing digital-asset services across borders sits outside the CMA licence perimeter and requires qualified legal review in each client jurisdiction.
Frequently asked questions
How do I reset my password?
Use the “Forgot password?” link on the sign-in page. You will receive an email with a link to set a new password.
Why is my withdrawal pending?
Withdrawals can remain pending while compliance checks run, queue processing completes, or blockchain confirmation is still in progress.
What is KYC and why is it required?
KYC satisfies statutory obligations under Capital Markets Authority of Kuwait and Central Bank of Kuwait regulations to protect client accounts.
Which USDT network should I use?
Always match the network expected by the receiving wallet or exchange, such as TRC-20, ERC-20, or BEP-20, to avoid irreversible transfer errors.
Last reviewed: 2026-09-03.
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